5
40 Claremont Ave, Montclair, NJ 07042, USA
Montclair, New Jersey 07042
+1 973-744-7409

Great, not good, but great service

Best customer service and super professional. Since they didn't have the compact car that I requested, they gave me a full size vehicle for the same price. I wouldn't rent a car anywhere else.

This place is terrible! I had reserved a car rental approximately two weeks prior to my actual pick up date. I booked with someone on the phone and I was never told that I needed a credit card. I walked in 20 minutes before my reservation, with my debit card and confirmation number. The lady behind the desk then tells me that I cannot rent the vehicle because I do not have a credit card! First of all, since when do you NEED a credit card? And second, Hertz needs to get it together and address this requirement prior to making reservations with clients. My whole move-in day was ruined. People usually rent cars for important matters and this last minute cancellation was beyond unprofessional. Hertz needs to be better equipped with people that CAN do their jobs efficiently. Save your time and money... go to Alamo!

Excellent service!! I needed a last minute truck rental for less than an hour and even though they had one truck left and booked, they were able to accommodate me.

Great customer service, always quick and flexible. Frankie is the best Hertz Employee I have ever come across and I travel all over the United States.

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Hertz — Car Rental in Montclair

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Hertz

Car Rental at 40 Claremont Ave, Montclair, NJ 07042, USA. Here you will find detailed information about Hertz: address, phone, fax, opening hours, customer reviews, photos, directions and more.

Opening hours

  • Monday
    8:00 AM – 6:00 PM
  • Tuesday
    8:00 AM – 6:00 PM
  • Wednesday
    8:00 AM – 6:00 PM
  • Thursday
    8:00 AM – 6:00 PM
  • Friday
    8:00 AM – 6:00 PM
  • Saturday
    9:00 AM – 12:00 PM
  • Sunday
    Closed

Rating

4
/
5
Based on 5 reviews

Contacts

Categories:
State:
New Jersey
Address:
40 Claremont Ave, Montclair, NJ 07042, USA.
City:
Montclair
Postcode:
07042

About Hertz

Hertz is a US Car Rental based in Montclair, New Jersey. Hertz is located at 40 Claremont Ave, Montclair, NJ 07042, USA.


Please contact with Hertz using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Hertz opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.

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ALL reviews about Hertz

  • Brooke
    Added 2016.08.18
    Great, not good, but great service
  • Cameron
    Added 2016.02.12
    Best customer service and super professional. Since they didn't have the compact car that I requested, they gave me a full size vehicle for the same price. I wouldn't rent a car anywhere else.
  • Jayden
    Added 2015.09.30
    This place is terrible! I had reserved a car rental approximately two weeks prior to my actual pick up date. I booked with someone on the phone and I was never told that I needed a credit card. I walked in 20 minutes before my reservation, with my debit card and confirmation number. The lady behind the desk then tells me that I cannot rent the vehicle because I do not have a credit card! First of all, since when do you NEED a credit card? And second, Hertz needs to get it together and address this requirement prior to making reservations with clients. My whole move-in day was ruined. People usually rent cars for important matters and this last minute cancellation was beyond unprofessional. Hertz needs to be better equipped with people that CAN do their jobs efficiently. Save your time and money... go to Alamo!
  • Elijah
    Added 2014.12.13
    Excellent service!! I needed a last minute truck rental for less than an hour and even though they had one truck left and booked, they were able to accommodate me.
  • Adrian
    Added 2013.05.05
    Great customer service, always quick and flexible. Frankie is the best Hertz Employee I have ever come across and I travel all over the United States.
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